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Avoid Contractor Chaos: 6 Tips for a Smooth Remodel


The long overhaul: before work begins, sit down with your contractor and discuss ways to work around the details that will affect your daily routine. Image courtesy Pittsburgh Paints

Horror stories abound: swindled by scam artists, burdened with shoddy craftsmanship, crippled by blood-boiling delays. When homeowners turn their property over to a contractor for a spruce, it’s often a leap of faith that the work they want will be done how and when they want it – and for a reasonable price. There are several steps any owner can take to remove the guesswork and ensure their contractor is on the same remodeling page.

“The key to a good homeowner-contractor relationship is open communication,” says Paul Winans, president of Des Plaines, Ill.-based National Association of the Remodeling Industry. “Start a dialogue over issues you have, no matter how small you think they are. Chances are the problem can be overcome.”

Before work begins, sit down with your contractor and discuss details that will affect your daily routine. For example, ask that the workers not to block the driveway without checking whether the homeowner’s car is out of the garage. Also, find out what their schedule will be so you know what to expect, and if the schedule falls behind, be sure to ask why to keep that line of communication open.

Once the work is underway, follow these tips from the National Association of the Remodeling Industry to keep your renovations and design dreams on track:

• From day one, be honest with your contractor about your expectations. Open communication establishes trust and is the basis of a good working relationship. Discuss problems or irritations as they occur so you and your contractor can devise alternative solutions.

• Be sure to let your contractor know if you are planning a vacation or business trip so they can make their own schedule. If you decide to let them work while you are away, give them a phone number so they can reach you in case there is a question.

• Allow plenty of time for your project, keeping in mind that delays due to weather, material shortage or other problems cannot be predicted ahead of time.

• Remove your personal property from the construction areas, and declare all work zones off limits to children and pets.

• Always put changes in writing, especially if the plans are modified while the work is being done. Have both parties agree on the changes and sign a written copy of them before the work begins. And remember, changes will often cause delays, so if you decide a change is in order, be patient with the extended timeline.

• Keep all paperwork related to the job in one place so that if there are any questions on the plans, you have an easy reference for clarification.

No matter how smoothly your remodel goes you will have to live with a certain amount of dust, noise and inconvenience. Just remember there’s a brand new room waiting for you on the other side, and once the dust is settled on your renovation and a luxurious new room is revealed, all will be forgotten… eventually.


Matthew M. F. Miller Matthew M. F. Miller, author of “Maybe Baby: An Infertile Love Story” (HCI, 2008), is a syndicated fatherhood blogger

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